Legal & Compliance

Privacy Policy

Last Updated: October 2023

01

Introduction and Platform Scope

Welcome to Britypean Conservatory, operated by Britypean Flora Ltd. This Privacy Policy explains how we collect, use, and protect your information when you visit our Victorian glasshouse to play our 100% free social casino games. Our platform is strictly for entertainment purposes, offering simulated gaming with virtual Bloom Tokens. No real money is involved, and we are committed to ensuring your privacy as you explore our botanical wonders.

02

Data We Collect

To provide a seamless experience in the Conservatory, we collect certain information. This includes Account Data (such as a username and email address if you choose to register) and Device Telemetry (such as your IP address, browser type, and operating system). We also track your gameplay data, specifically your Bloom Token balance, unlocked botanical lore, and progress in games like the Orchid's Bloom Online Slot, to ensure your virtual progress is saved.

03

How We Use Your Data

The data we collect is used exclusively to operate, maintain, and improve our free social casino features. Your gameplay data helps us balance the reward logic of the Lotus Pond Roulette and ensure the Sundial Wheel functions smoothly. We use device information to optimize our stunning Victorian aesthetics for your specific screen and to troubleshoot any technical issues. We do not use your data for real-money gambling promotions, as we are a strictly recreational platform.

04

Data Sharing and Third Parties

Britypean Flora Ltd. will never sell your personal data. We only share information with trusted third-party service providers who assist us in hosting the website, analyzing platform performance, or delivering customer support. These partners are legally bound to protect your data and may only use it for the specific tasks we authorize. We may also disclose information if required by law to protect the rights and safety of our community.

05

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you create an account, your data and Bloom Token balance are kept active as long as your account remains open. If your account is inactive for a period of 24 months, we will anonymize or securely delete your personal information, though we may retain aggregated, non-identifiable data for long-term platform analytics.

06

Your Rights

Depending on your location, you have specific rights regarding your personal data. You may request access to the information we hold about you, ask for corrections to inaccurate data, or request the deletion of your account and associated personal data entirely. You can also opt out of non-essential communications at any time. To exercise these rights, please contact our support team using the details provided below.

07

Security Measures

We implement robust, industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. All data transmitted between your device and the Conservatory is encrypted using secure socket layer (SSL) technology. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08

Contact Information for Data Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our Data Protection Officer. You can email us at support@britypean.com or write to us at Britypean Flora Ltd., 14 Botanical Way, London SW15 2JT, United Kingdom. We are dedicated to ensuring your time in the glasshouse remains secure and enjoyable.

Need additional assistance? Contact our support team at support@britypean.com